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Booking T&Cs

For all appointments please use our quick and easy online booking system. For any other enquiries please give us a call on 020 3998 3783.

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Cancellation Policy

Please note that 24 hours notice is required for all cancellations, otherwise the total treatment cost will be charged. Cancellations can be made should be made by calling us on 020 3998 3783.

Punctuality & Courtesy

Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Please arrive 10 minutes prior to treatment if it is your first appointment at Luxbeauty London. You will be required to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

In the interest of comfort of all our clients, please refrain from talking on a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at Luxbeauty London.

Please ensure you retrieve all your personal items before leaving the premises as Luxbeauty London cannot be held responsible for any lost items.

Medical Conditions

Please provide us with any medical conditions (including pregnancy) using the 'Additional Notes' section of the booking form to allow the beauty therapist providing your treatment to appropriately advise you.

Patch Testing

You will need to have a patch test done prior to attending any eyelash & eyebrow tinting treatments or a LVL Lash Lift treatment. We can not carry out the treatments if this has not been done, even if you have had a patch test done at another salon the patch test will need to be carried out by us at least 48-hours prior to your treatment.

A full consultation will be given and certain contraindications will be discussed, you may not have the treatment if you have any eye infections, severely watery eyes and other certain medical issues.

BOOKING TERMS & CONDITIONS

Opening Hours

Monday10:00 - 19:00
Tuesday10:00 - 19:00
Wednesday10:00 - 19:00
Thursday10:00 - 19:00
Friday10:00 - 20:00
Saturday10:00 - 20:00
SundayClosed